Insurance and the ‘quantified self’: Game-changer or gimmick?

Can we, as an industry, build a relationship as trusted partner with the consumer; using their personal information, for example on health and lifestyle, to provide tailored financial services and products, which enhance their lives and do not discriminate against … Continue reading

Posted in Technology | Tagged , , , ,

Affordability: Tackling the perception vs reality conundrum

 One of the hackneyed expressions in our industry is that most people don’t really understand what they spend their money on. This observation is heard so often from advice professionals because effective strategies and financial plans so often hinge upon … Continue reading

Posted in Australia, CRM, Financial Planning, Practice Management, Technology | Tagged , , ,

Opportunity knocks: How technology supports corporate advice

Corporate advice in the UK is riding a wave right now. Employers have to meet auto-enrolment (AE) obligations and they are actively seeking advice and assistance to achieve this. Advisers are in demand and this looks set to continue for … Continue reading

Posted in Financial Planning, Regulation and Legislation, Technology | Tagged

Analytics & Big Data: Predicting the Future

Big Data is a buzz word in the media right now but there is some cynicism about its application.  That isn’t surprising as companies have been analysing data for decades, so what has changed?  Data is stored in relational databases … Continue reading

Posted in Analytics, Technology | Tagged

Delivering real client value

Now that the UK Financial Services industry has adjusted to the new rules and regulations imposed by the Retail Distribution Review (RDR) it can begin to appreciate the more fundamental changes that are starting to emerge. There can be little … Continue reading

Posted in Financial Planning, Regulation and Legislation, Technology, UK | Tagged

A New Year brings more Mortgage Regulation

As we enter the New Year on the back of heightened mortgage market volumes in 2013, the imminent implementation of the UK’s Mortgage Market Review (MMR) in April is tempering the mood of optimism with a number of unanswered questions. … Continue reading

Posted in Australia, Canada, Mortgage Sourcing and Origination, Regulation and Legislation, UK |

Don’t leave technology in the back office

Over the past decade or two I have spoken to many advisory firms about technology and consistently it appeared that many viewed technology only as a critical support for operating the adviser business (the back office).  The benefits it provided … Continue reading

Posted in Practice Management, Technology |

It Takes Two

I was immensely proud when reading Nationwide Building Society’s half year results recently: the Group has increased its gross mortgage lending by 37 per cent to £14bn in the six months to the end of September, accounting for 15.4 per … Continue reading

Posted in Mortgage Sourcing and Origination, Technology, UK |

How to Win a Three Legged Race (Wealth Management in Canada)

There’s no doubt that wealth management in Canada is undergoing significant change as a result of a number of pressures that include a shift from transaction to fee based services, increasing regulatory oversight and compliance demands, a flatter equity market … Continue reading

Posted in Canada, Private Wealth |

Data = Truth; Truth = Data

At the start of 2013 the UK financial services industry implemented the European Gender Neutral Pricing directive, commonly referred to as ‘G-Day’. Reading through a report we recently produced on the outcome of G-Day on annuity prices, something struck me. … Continue reading

Posted in CRM, Practice Management, Technology, UK |